“Encompass Solutions, Inc. is a business management and software consulting firm that specializes in ERP systems, EDI, and Managed Services. We work with US-based Manufacturing and Distribution businesses. With focus on serving small and medium-sized businesses since 2001, Encompass provides the tools and technology necessary to modernize operations and automates processes. Whether undertaking the full-scale implementation of new technologies and processes or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of industry.”
How are you doing business during the COVID-19 pandemic?
“Business during COVID-19 has been interesting, to say the least. Initially, it seemed like everything ground to a halt and we were wading in the doldrums. With business as usual out of the question, few were offering concrete plans on how to proceed.
Shut down was the phrase on most people’s minds. Fortunately, this was a temporary state. As businesses evaluated what needed to change, we have been able to offer useful guidance and solutions for manufacturers and distributors all over the country.
Most recently, we have experienced an increase in new customers as part of their strategy to invest in ERP solutions now, so they can scale as things resume.
In an effort to address the requirement of smaller businesses needing ERP that is up and running more quickly, we developed a rapid implementation methodology. It adapts smoothly to a remote workforce and utilizes low/no travel consulting for the duration of the project.
Our Managed Services practice has been heavily utilized by customers, as well. With that, we are providing outsourced staffing in key office positions to supplement reductions in workforce.”
Why Greensboro ?
“Greensboro has been a longstanding center for manufacturing and distribution. Many of our senior staff were directly employed in these industries prior to joining Encompass. The area was known and we already had many potential clients who knew us and knew we could provide value to their their businesses. The practice has grown significantly over the last 20 years, which reaffirms we made the right choice.
As Greensboro continues to develop, we grow alongside it by making stronger connections and new relationships within our community. The Chamber has played a big part in that process. Many of our staff are active beyond our business membership with the organization and participate as volunteers, community leaders, and ambassadors.”
Encompass company dinner – November 2018